Friendship Village of Dublin Mailer
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5th June 2020
Senior Living Direct Mail
As the copywriter for this pandemic-era direct mail campaign, I developed message-forward creative that reassured prospective residents and their families while prompting action during an uncertain time. Centered on the theme of “smart planning,” the piece uses a calm, empowering tone to position Friendship Village of Dublin as a stable, prepared community with comprehensive on-site services and LifeCare® security. The copy was carefully optimized for clarity, warmth, and responsiveness, offering flexible calls to action such as virtual visits and information requests. Notably, this piece generated enough qualified leads to help maintain high occupancy during the COVID-19 crisis, demonstrating the power of empathetic, conversion-focused communication in a high-stakes environment.